An anonymous donation made to the Shoreham Village Foundation enabled staff to receive valuable teamwork and communications training.
The workshop showed staff how different behaviours on the job can have an effect on teamwork. What does aggression look like and how does it affect colleagues? How can colleagues work together to build more cohesiveness to achieve goals and priorities?
Staff learned about the importance of positive and open communication and the value of clearly, accurately and respectfully speaking and listening, as well as the role body language can play.
“We are all here for the residents, but we also have to be good coworkers. The training showed us all how we could improve. For me, the real take away was needing to be aware of how my body language might be interpreted, needing to be sure that I always listen fully and ensuring that I communicate in a positive way.”
– Anne Venoit, Environmental Services